If you’ve recently encountered a notification stating “Harmful app installed” and noticed the removal of your FRWT wallet app, we kindly ask you not to worry. This alert may have confused you, but we want to reassure you that the FRWT wallet app is safe and secure. We are working with Google to resolve this issue and remove the misleading alert. Below, we provide steps to help you reinstall the app and prevent future occurrences.
Why did this happen?
First and foremost, we want to reassure you that the FRWT wallet app is completely safe. Our app has undergone extensive security checks, and the results from independent scans confirm this. You can verify the app’s safety by checking the security scans at the following links:
These comprehensive checks, including those conducted by ESET Malware Protection & Internet Security, confirm that the FRWT wallet is free of any malicious content.
The FRWT wallet operates on a non-custodial basis, meaning that you, as the sole owner of your private keys, have full control over your funds.
Alternative download options
If the app was removed from your device, you can still access it through alternative methods:
- Apple devices: The FRWT wallet remains available in the Apple App Store. You can download it directly from this link.
- Browser extension: You can also use the wallet as a browser extension, which is available here.
- APK for Android: We can provide you with the APK file so you can reinstall the app manually.
Preventing future removals
To prevent the app from being flagged and removed in the future, follow these steps:
- Open the Google Play Store on your device.
- Tap on the profile icon in the upper right corner.
- Select “Play Protect” from the menu.
- Tap the settings icon in the upper right corner.
- Disable the “Scan apps with Play Protect” option.
Disabling this feature will ensure that the FRWT wallet app remains on your device without being flagged or removed by Play Protect.
We appreciate your patience and understanding as we work to resolve this matter with Google. Rest assured, we are doing everything possible to ensure the continued safety and availability of the FRWT wallet app.
If you have any further concerns or need assistance, please don’t hesitate to reach out to our support team.