Histórico de Incidentes

December 2024

November 2024

October 2024

September 2024

August 2024

July 2024

June 2024

May 2024

April 2024

March 2024

February 2024

January 2024

December 2023

November 2023

October 2023

September 2023

August 2023

July 2023

June 2023

May 2023

April 2023

March 2023

February 2023

January 2023

December 2022

November 2022

October 2022

September 2022

System upgrade on all wallets

We're performing a system upgrade to provide you with a better user experience. Some services might be temporarily unavailable. This notification will be removed when normal operations will resume. We appreciate your patience while we're working towards a resolution!

Issues27 Sep, 23:00 — 27 Sep, 23:00

August 2022

July 2022

June 2022

May 2022

April 2022

March 2022

February 2022

January 2022

December 2021

November 2021

October 2021

September 2021

August 2021

July 2021

June 2021

May 2021

April 2021

March 2021

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues28 Mar, 08:00 — 28 Mar, 09:30

February 2021

January 2021

December 2020

November 2020

October 2020

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues13 Oct, 21:00 — 13 Oct, 23:00

September 2020

August 2020

July 2020

June 2020

May 2020

April 2020

March 2020

February 2020

January 2020

December 2019

November 2019

System upgrade

System upgrades on all Freewallet services.

Issues12 Nov, 13:45 — 12 Nov, 14:27

October 2019

September 2019

August 2019

July 2019

June 2019

May 2019

April 2019

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues29 Apr, 05:30 — 29 Apr, 06:20

March 2019

February 2019

January 2019

Unplanned server maintenance

Delays in receiving emails. You may experience delays in receiving confirmation, verification, balance update and password reset emails.

Issues29 Jan, 03:45 — 29 Jan, 09:45

December 2018

Unplanned server maintenance

We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.

Issues25 Dec, 07:55 — 25 Dec, 08:50

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues05 Dec, 08:55 — 05 Dec, 09:00

November 2018

Maintenance on ETH wallet

We are currently performing maintenance on ETH wallet. Please note that outcoming transactions are temporarily unavailable.

Issues30 Nov, 09:00 — 30 Nov, 09:45

XMR withdrawals are delayed

Dear customers, we'd like to notify you about possible delays in XMR withdrawals. We'll remove the notification when it's over. Thank you for your patience and understanding!

Issues25 Nov, 00:00 — 26 Nov, 00:00

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues13 Nov, 06:00 — 13 Nov, 07:13

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues11 Nov, 10:15 — 11 Nov, 12:00

Unplanned server maintenance

We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.

Issues08 Nov, 20:00 — 08 Nov, 22:30

October 2018

Unplanned server maintenance

We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.

Issues01 Oct, 12:30 — 01 Oct, 12:35

September 2018

Possible email delivery delays

Dear customer, we’re currently facing email delivery delays due tech issues on our external service provider side.

Issues25 Sep, 17:00 — 25 Sep, 19:00

Maintenance on the Wallet

We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.

Issues21 Sep, 01:10 — 21 Sep, 05:00

Maintenance on DASH wallet

We are currently performing maintenance on the DASH wallet to provide you with a better user experience. All services will be unavailable.

Issues18 Sep, 16:00 — 19 Sep, 14:40

Freewallet service may be partially unavailable

Issues18 Sep, 13:00 — 18 Sep, 15:00

Maintenance on XMR Wallet

Monero deposits and withdrawals are temporarily suspended.

Issues14 Sep, 13:00 — 14 Sep, 14:30

Maintenance on XMR Wallet

Monero deposits and withdrawals are temporarily suspended.

Issues12 Sep, 17:00 — 12 Sep, 20:00

Unplanned server maintenance

We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.

Issues10 Sep, 13:00 — 10 Sep, 13:20

Possible service maintenance

Possible service maintenance due technical issues on server provider side.

Issues06 Sep, 02:00 — 06 Sep, 05:00

Maintenance on Freewallet

We are currently performing maintenance on Freewallet. Withdrawals can be unavailable.

Issues01 Sep, 06:00 — 01 Sep, 16:00

August 2018

Maintenance on the Lisk wallet

Maintenance on the Lisk wallet due to the hard fork on the blockchain

Issues29 Aug, 08:40 — 29 Sep, 00:00

Unplanned server maintenance

Due to the temporary technical issues, you can't log into your app. Your funds are safe though.

Issues23 Aug, 17:00 — 23 Aug, 18:15

July 2018

Unplanned server maintenance

Due to the temporary technical issues, your balance may show zero value and your transactions history is empty. Your funds are safe though.

Issues14 Jul, 05:00 — 14 Jul, 07:30

Maintenance on the XMR wallet

Payin transactions will be delayed for several days.

Issues13 Jul, 09:00 — 19 Jul, 00:00

June 2018

Maintenance on the Lisk wallet

Maintenance on Lisk wallet due to the blockchain network issue.

Issues09 Jun, 00:00 — 09 Jun, 00:00

May 2018

Maintenance on BTG wallet

Due to the BTG network issues, both incoming and outcoming BTG transactions are suspended.

Issues18 May, 09:00 — 21 May, 10:00

Bytecoin Network Issue

The BCN network is experiencing an unusually high load at the moment. Transactions can be delayed and node synchronization can lag far behind.

Issues08 May, 07:00 — 11 May, 18:00

Maintenance on Freewallet apps

We are maintaining Freewallet apps to provide you with a better user experience. Please note that some services on your wallet will be unavailable.

Issues06 May, 06:30 — 06 May, 08:30

April 2018

Possible ETH and tokens payin delays

Dear customers, we'd like to notify you about delays with incoming ETH & token transactions. It can take a while for your transaction to be confirmed in the blockchain. We'll remove the notification when it's over! Thank you for your patience and understanding!

Issues25 Apr, 00:00 — 26 Apr, 00:00

Maintenance on the DCT wallet

We are currently performing maintenance on the DCT wallet to provide you with a better user experience. Please note that all services on the DCT wallet are temporarily unavailable.This notification will be removed when our normal operations are resumed. We appreciate your patience while we're working towards a resolution!

Issues23 Apr, 00:00 — 28 Nov, 00:00

Issues with ZEC payin transactions

The part of incoming transactions may not reach users ZEC wallet.

Issues06 Apr, 00:00 — 20 Apr, 00:00

The issue with Facebook authorization via web wallet

The login issues can be experienced if you sign in our web wallet with Facebook credentials. If your Freewallet login option is Facebook ID, please use our mobile app.

Issues02 Apr, 00:00 — 05 Apr, 00:00

March 2018

ETH withdrawals are delayed

Dear customers, we'd like to notify you about current delays in the ETH. We'll remove the notification when it's over! Thank you for your patience and understanding!

Issues29 Mar, 00:00 — 30 Mar, 00:00

Maintenance on the Steem Wallet

We are currently performing maintenance on the Steem wallet. Please note that Steem withdrawals are unavailable. Steem deposits could be delayed.

Issues16 Mar, 14:30 — 19 Mar, 14:03