December 2024
No incidents reported for this month
November 2024
No incidents reported for this month
October 2024
No incidents reported for this month
September 2024
No incidents reported for this month
August 2024
No incidents reported for this month
July 2024
No incidents reported for this month
June 2024
No incidents reported for this month
May 2024
No incidents reported for this month
April 2024
No incidents reported for this month
March 2024
No incidents reported for this month
February 2024
No incidents reported for this month
January 2024
No incidents reported for this month
December 2023
No incidents reported for this month
November 2023
No incidents reported for this month
October 2023
No incidents reported for this month
September 2023
No incidents reported for this month
August 2023
No incidents reported for this month
July 2023
No incidents reported for this month
June 2023
No incidents reported for this month
May 2023
No incidents reported for this month
April 2023
No incidents reported for this month
March 2023
No incidents reported for this month
February 2023
No incidents reported for this month
January 2023
No incidents reported for this month
December 2022
No incidents reported for this month
November 2022
No incidents reported for this month
October 2022
No incidents reported for this month
September 2022
- System upgrade on all wallets
- We're performing a system upgrade to provide you with a better user experience. Some services might be temporarily unavailable. This notification will be removed when normal operations will resume. We appreciate your patience while we're working towards a resolution!
- Issues27 Sep, 23:00 — 27 Sep, 23:00
August 2022
No incidents reported for this month
July 2022
No incidents reported for this month
June 2022
No incidents reported for this month
May 2022
No incidents reported for this month
April 2022
No incidents reported for this month
March 2022
No incidents reported for this month
February 2022
No incidents reported for this month
January 2022
No incidents reported for this month
December 2021
No incidents reported for this month
November 2021
No incidents reported for this month
October 2021
No incidents reported for this month
September 2021
No incidents reported for this month
August 2021
No incidents reported for this month
July 2021
No incidents reported for this month
June 2021
No incidents reported for this month
May 2021
No incidents reported for this month
April 2021
No incidents reported for this month
March 2021
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues28 Mar, 08:00 — 28 Mar, 09:30
February 2021
No incidents reported for this month
January 2021
No incidents reported for this month
December 2020
No incidents reported for this month
November 2020
No incidents reported for this month
October 2020
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues13 Oct, 21:00 — 13 Oct, 23:00
September 2020
No incidents reported for this month
August 2020
No incidents reported for this month
July 2020
No incidents reported for this month
June 2020
No incidents reported for this month
May 2020
No incidents reported for this month
April 2020
No incidents reported for this month
March 2020
No incidents reported for this month
February 2020
No incidents reported for this month
January 2020
No incidents reported for this month
December 2019
No incidents reported for this month
November 2019
- System upgrade
- System upgrades on all Freewallet services.
- Issues12 Nov, 13:45 — 12 Nov, 14:27
October 2019
No incidents reported for this month
September 2019
No incidents reported for this month
August 2019
No incidents reported for this month
July 2019
No incidents reported for this month
June 2019
No incidents reported for this month
May 2019
No incidents reported for this month
April 2019
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues29 Apr, 05:30 — 29 Apr, 06:20
March 2019
No incidents reported for this month
February 2019
No incidents reported for this month
January 2019
- Unplanned server maintenance
- Delays in receiving emails. You may experience delays in receiving confirmation, verification, balance update and password reset emails.
- Issues29 Jan, 03:45 — 29 Jan, 09:45
December 2018
- Unplanned server maintenance
- We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.
- Issues25 Dec, 07:55 — 25 Dec, 08:50
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues05 Dec, 08:55 — 05 Dec, 09:00
November 2018
- Maintenance on ETH wallet
- We are currently performing maintenance on ETH wallet. Please note that outcoming transactions are temporarily unavailable.
- Issues30 Nov, 09:00 — 30 Nov, 09:45
- XMR withdrawals are delayed
- Dear customers, we'd like to notify you about possible delays in XMR withdrawals. We'll remove the notification when it's over. Thank you for your patience and understanding!
- Issues25 Nov, 00:00 — 26 Nov, 00:00
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues13 Nov, 06:00 — 13 Nov, 07:13
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues11 Nov, 10:15 — 11 Nov, 12:00
- Unplanned server maintenance
- We are currently performing unplanned maintenance on our wallet to provide you with a better user experience. Please note that some services on the wallet will be temporarily unavailable.
- Issues08 Nov, 20:00 — 08 Nov, 22:30
October 2018
- Unplanned server maintenance
- We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.
- Issues01 Oct, 12:30 — 01 Oct, 12:35
September 2018
- Possible email delivery delays
- Dear customer, we’re currently facing email delivery delays due tech issues on our external service provider side.
- Issues25 Sep, 17:00 — 25 Sep, 19:00
- Maintenance on the Wallet
- We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.
- Issues21 Sep, 01:10 — 21 Sep, 05:00
- Maintenance on DASH wallet
- We are currently performing maintenance on the DASH wallet to provide you with a better user experience. All services will be unavailable.
- Issues18 Sep, 16:00 — 19 Sep, 14:40
- Freewallet service may be partially unavailable
- Issues18 Sep, 13:00 — 18 Sep, 15:00
- Maintenance on XMR Wallet
- Monero deposits and withdrawals are temporarily suspended.
- Issues14 Sep, 13:00 — 14 Sep, 14:30
- Maintenance on XMR Wallet
- Monero deposits and withdrawals are temporarily suspended.
- Issues12 Sep, 17:00 — 12 Sep, 20:00
- Unplanned server maintenance
- We are currently performing maintenance on all the wallets. Please note that transactions will be temporarily unavailable.
- Issues10 Sep, 13:00 — 10 Sep, 13:20
- Possible service maintenance
- Possible service maintenance due technical issues on server provider side.
- Issues06 Sep, 02:00 — 06 Sep, 05:00
- Maintenance on Freewallet
- We are currently performing maintenance on Freewallet. Withdrawals can be unavailable.
- Issues01 Sep, 06:00 — 01 Sep, 16:00
August 2018
- Maintenance on the Lisk wallet
- Maintenance on the Lisk wallet due to the hard fork on the blockchain
- Issues29 Aug, 08:40 — 29 Sep, 00:00
- Unplanned server maintenance
- Due to the temporary technical issues, you can't log into your app. Your funds are safe though.
- Issues23 Aug, 17:00 — 23 Aug, 18:15
July 2018
- Unplanned server maintenance
- Due to the temporary technical issues, your balance may show zero value and your transactions history is empty. Your funds are safe though.
- Issues14 Jul, 05:00 — 14 Jul, 07:30
- Maintenance on the XMR wallet
- Payin transactions will be delayed for several days.
- Issues13 Jul, 09:00 — 19 Jul, 00:00
June 2018
- Maintenance on the Lisk wallet
- Maintenance on Lisk wallet due to the blockchain network issue.
- Issues09 Jun, 00:00 — 09 Jun, 00:00
May 2018
- Maintenance on BTG wallet
- Due to the BTG network issues, both incoming and outcoming BTG transactions are suspended.
- Issues18 May, 09:00 — 21 May, 10:00
- Bytecoin Network Issue
- The BCN network is experiencing an unusually high load at the moment. Transactions can be delayed and node synchronization can lag far behind.
- Issues08 May, 07:00 — 11 May, 18:00
- Maintenance on Freewallet apps
- We are maintaining Freewallet apps to provide you with a better user experience. Please note that some services on your wallet will be unavailable.
- Issues06 May, 06:30 — 06 May, 08:30
April 2018
- Possible ETH and tokens payin delays
- Dear customers, we'd like to notify you about delays with incoming ETH & token transactions. It can take a while for your transaction to be confirmed in the blockchain. We'll remove the notification when it's over! Thank you for your patience and understanding!
- Issues25 Apr, 00:00 — 26 Apr, 00:00
- Maintenance on the DCT wallet
- We are currently performing maintenance on the DCT wallet to provide you with a better user experience. Please note that all services on the DCT wallet are temporarily unavailable.This notification will be removed when our normal operations are resumed. We appreciate your patience while we're working towards a resolution!
- Issues23 Apr, 00:00 — 28 Nov, 00:00
- Issues with ZEC payin transactions
- The part of incoming transactions may not reach users ZEC wallet.
- Issues06 Apr, 00:00 — 20 Apr, 00:00
- The issue with Facebook authorization via web wallet
- The login issues can be experienced if you sign in our web wallet with Facebook credentials. If your Freewallet login option is Facebook ID, please use our mobile app.
- Issues02 Apr, 00:00 — 05 Apr, 00:00
March 2018
- ETH withdrawals are delayed
- Dear customers, we'd like to notify you about current delays in the ETH. We'll remove the notification when it's over! Thank you for your patience and understanding!
- Issues29 Mar, 00:00 — 30 Mar, 00:00
- Maintenance on the Steem Wallet
- We are currently performing maintenance on the Steem wallet. Please note that Steem withdrawals are unavailable. Steem deposits could be delayed.
- Issues16 Mar, 14:30 — 19 Mar, 14:03