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Buy with a card
Wallets
All supported assets
Crypto Wallet
Bitcoin Wallet
Ardor Wallet
Bitcoin Gold Wallet
Bitcoin Cash Wallet
Bytecoin Wallet
Dash Wallet
Doge Wallet
Decent Wallet
EOS Wallet
Ethereum Wallet
IGNIS Wallet
Lisk Wallet
Litecoin Wallet
Monero Wallet
NXT Wallet
NEM Wallet
NEO Wallet
Ripple Wallet
Stellar Wallet
TRON Wallet
Tether Wallet
ZCash Wallet
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Recent Articles
Proxy contract tokens
Proxy contracts implement roughly the same technology like smart contracts
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Why can’t I buy Monero (XMR)?
Monero is a highly encrypted currency. It is, therefore, unlikely
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I bought a gift card and it was not sent back
You've bought a gift card, waited for some time, and
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I saved an email address with an error. How can I fix it?
If your email address has been entered with an error,
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I downloaded the TRON app. Where is TRC20?
The Freewallet TRON app only works with the Omni layer
Read More...
Disintegrated tokens
Dear users, Please pay attention that some of the tokens
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General
Getting Started
About Freewallet
How can I enhance my account security?
How to request a feature?
Is Freewallet a free service?
Our Values
Blockchain Basis
Proxy contract tokens
Why do I need to pay Blockchain network fee?
What are blockchain confirmations?
Contracts and advanced protocols
Instant Freewallet transfers
How to earn Bitcoin?
Frequent questions
I bought a gift card and it was not sent back
Refunds
Is the wallet address safe to display publicly?
Will my funds remain safe if I update/re-install the app?
Why is it unacceptable to send coins to Segwit adresses?
Why is my transaction pending or not posted?
Where are my private keys?
Zero balance after the update?
My balance is 0 after logging in, why?
Account & Security
Account
How to pass Freewallet KYC procedure?
Incorrect login credentials
How to change my email?
Price stats
Your balance is on hold?
Customization
Optional e-mail confirmations
What if I lose my smartphone? How can I restore my account?
How to restore lost password?
I have trouble logging into my Facebook account
Authentication methods
How to get my wallet address to deposit crypto?
User ID
Security
How to stop someone else from using my email address?
AML policy
Do I need to backup my cryptocurrency wallet?
Why are my withdrawals blocked after password recovery?
Active Sessions Control
How to limit the daily/weekly withdrawals from my account?
2FA Protection
Email notifications
Password
What is Cold Storage in crypto and why is safe?
How does PIN code work in your account?
How to?
I saved an email address with an error. How can I fix it?
How to participate in coin/token forks?
How to check is the service working?
How to find more about bitcoin or blockchain?
How to verify email?
Transfer
Transactions
How to track the crypto transaction real time?
How to download all my transactions?
Transaction Notes
How to transfer cryptocurrency with QR code
Monero (XMR) Pay Out Transactions
How can I get my ETC credit?
Can I reverse or cancel a transaction?
Instant transfers
Transaction statuses
Sending by e-mail
How long does it take to receive money?
Transaction stuck?
Why do I need to pay fees for my transactions?
Which fee should I choose for my BTC transactions?
What is transaction hash and how to find it?
Exchange
Instant and fee-free exchange option
Prices
How can I recover BTC sent to BCH (BCHABC) or vice versa?
Why have I received a different amount?
Exchange FAQ
How long does a purchase take to complete?
What is Smart Pay Out and how does it work?
How to receive cryptocurrency with QR code
How do I exchange one cryptocurrency to another?
Tokens & Currencies
Currencies
I downloaded the TRON app. Where is TRC20?
EOS (EOS)
Tether (USDT)
Dogecoin (DOGE)
What is Monero (XMR) cryptocurrency?
Ethereum (ETH)
Bitcoin (BTC)
Tokens
Proxy contract tokens
Disintegrated tokens
Binance Smart Chain is not supported by Freewallet
Tokens were not received
Can I receive ETH tokens (ERC20)?
Freewallet doesn’t support my tokens. What to do?
Supported ERC20 Tokens
Services
Freewallet: Crypto Wallet
How can you buy a gift card with crypto?
How do I exchange crypto coins in the app?
How do I refill my phone balance with crypto?
How do I set 2FA for the app?
How do I change a PIN code?
How do I set PIN code?
How do I enable Multisig?
Can I set limits for my transactions?
How to verify email in the app?
How do I receive coins with the help of Freewallet: Crypto Wallet mobile app?
How do I send crypto coins in the app?
What is Freewallet: Crypto Wallet mobile app?
Buy Cryptocurrency with a Card
Why can’t I buy Monero (XMR)?
How to buy cryptocurrency with card | Simplex
How to buy cryptocurrency with card | MoonPay
Web Wallet
Buy cryptocurrency with your credit card in Freewallet
Track the transaction online
How do I import or export my coins?
How do I set 2FA for the app?
How to verify email in the app?
How do I enable Multisig?
Change the password
Forgot the password
How do I change a PIN code?
How to limit the daily/weekly withdrawals from my account?
Active Sessions Control
What is transaction hash and how to find it?
How to track the transaction?
How do I exchange one cryptocurrency to another?
Top up your wallet with a different cryptocurrency
How do I top up my phone?
Single-currency apps
How to export or import BTC amount with private key?
How to verify email?
How do I set 2FA?
How do I change a PIN code?
How do I set PIN code?
Can I set limits for my transactions?
How do I enable Multisig (confirmation of transactions with multiple email addresses)?
How do I exchange crypto coins in the app?
How do I receive coins here?
How do I send coins in the Freewallet app?
Top Up Phone
Top up phone
What should I do if I need help?
How much time does it take to get money on my phone balance?
What crypto coins can I top up my phone with?
Which Freewallet apps does it work with?
Does it work with postpaid SIM cards?
Are there limits on how much I can send?
Does it work if I’m roaming?
How do I top up my phone with cryptocurrency?
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