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Buy with a card
Wallets
All supported assets
Crypto Wallet
Bitcoin Wallet
Ardor Wallet
Bitcoin Gold Wallet
Bitcoin Cash Wallet
Bytecoin Wallet
Dash Wallet
Doge Wallet
Decent Wallet
EOS Wallet
Ethereum Wallet
IGNIS Wallet
Lisk Wallet
Litecoin Wallet
Monero Wallet
NXT Wallet
NEM Wallet
NEO Wallet
Ripple Wallet
Stellar Wallet
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Recent Articles
Why can’t I buy Monero (XMR)?
Monero is a highly encrypted currency. It is, therefore, unlikely
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I bought a gift card and it was not sent back
You've bought a gift card, waited for some time, and
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I saved an email address with an error. How can I fix it?
If your email address has been entered with an error,
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I downloaded the TRON app. Where is TRC20?
The Freewallet TRON app only works with the Omni layer
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Disintegrated tokens
Dear users, Please pay attention that some of the tokens
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Binance Smart Chain is not supported by Freewallet
This information will be helpful for all those who work
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General
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About Freewallet
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Contracts and advanced protocols
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How to earn Bitcoin?
Frequent questions
I bought a gift card and it was not sent back
Refunds
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Will my funds remain safe if I update/re-install the app?
Why is it unacceptable to send coins to Segwit adresses?
Why is my transaction pending or not posted yet?
Where are my private keys?
Zero balance after the update?
My balance is 0 after logging in, why?
Account & Security
Account
How to pass KYC procedure?
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How to restore lost password?
Having trouble logging into your Facebook account?
Authentication methods
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How to stop someone else from using my email address?
AML policy
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Why are my withdrawals blocked after password recovery?
Active Sessions Control
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How to?
I saved an email address with an error. How can I fix it?
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Transfer
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Transaction stuck?
Why do I need to pay fees for my transactions?
Which fee should I choose for my BTC transactions?
What is transaction hash and how to find it?
Exchange
Instant and fee-free exchange option
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How can I recover BTC sent to BCH (BCHABC) or vice versa?
Why have I received a different amount?
Exchange FAQ
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How do I exchange one cryptocurrency to another?
Tokens & Currencies
Currencies
I downloaded the TRON app. Where is TRC20?
EOS (EOS)
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Tokens
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Binance Smart Chain is not supported by Freewallet
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Freewallet doesn’t support my tokens. What to do?
Supported ERC20 Tokens
Services
Freewallet: Crypto Wallet
Buy Giftcard
How do I exchange coins in the app?
How do I refill my phone balance with the Freewallet: Crypto Wallet app?
How do I set 2FA for the app?
How do I change a PIN code?
How do I set PIN code?
How do I enable Multisig?
Can I set limits for my transactions?
How to verify email in the app?
How do I receive coins with the help of Freewallet: Crypto Wallet mobile app?
How do I send coins in the app?
What is Freewallet: Crypto Wallet mobile app?
Buy Cryptocurrency with a Card
Why can’t I buy Monero (XMR)?
Buy cryptocurrency with Simplex
Buy cryptocurrency with MoonPay
Web Wallet
Buy cryptocurrency with your credit card in Freewallet
Track the transaction online
How do I import or export my coins?
How do I set 2FA for the app?
How to verify email in the app?
How do I enable Multisig?
Change the password
Forgot the password
How do I change a PIN code?
How to limit the daily/weekly withdrawals from my account?
Active Sessions Control
What is transaction hash and how to find it?
How to track the transaction?
How do I exchange one cryptocurrency to another?
Top up your wallet with a different cryptocurrency
How do I top up my phone?
Single-currency apps
How to export or import BTC amount with private key?
How to verify email?
How do I set 2FA?
How do I change a PIN code?
How do I set PIN code?
Can I set limits for my transactions?
How do I enable Multisig (confirmation of transactions with multiple email addresses)?
How do I exchange coins in the app?
How do I receive coins here?
How do I send coins in the app?
Top Up Phone
Top up phone
What should I do if I need help?
How much time does it take to get money on my phone balance?
What crypto coins can I top up my phone with?
Which Freewallet apps does it work with?
Does it work with postpaid SIM cards?
Are there limits on how much I can send?
Does it work if I’m roaming?
How do I top up my phone?
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