If your transaction hasn’t been approved by the network and the transaction hash hasn’t been assigned yet, it can be cancelled.
Open the transaction page and click ‘Cancel’.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/9061151027/original/yNPRsaSNxkN7oQwHnsI06zudZPfa2ytiog.png?1537537087)
You’ll see a pop-up message — once you confirm it, your transaction will be cancelled.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/9061151054/original/TuS6lHzwhsbj0HiIPXBixKF2J8yRvdJ-yA.png?1537537107)
You can reopen the transaction page and check the transaction status: on the bottom of the page you’ll see ‘Error’ field below it ‘Cancelled transaction’.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/9061151149/original/-l6E2BQT_R8GXijZCigOt3JeSBQp6SeqgA.png?1537537175)
Please note that if a transaction has been successfully completed and approved by the network, it cannot be reversed or cancelled.
Still have questions? Get in touch with our Support team.