If your transaction hasn’t been approved by the network and the transaction hash hasn’t been assigned yet, it can be cancelled.

Open the transaction page and click ‘Cancel’.

You’ll see a pop-up message — once you confirm it, your transaction will be cancelled.

You can reopen the transaction page and check the transaction status: on the bottom of the page you’ll see ‘Error’ field below it ‘Cancelled transaction’.

Please note that if a transaction has been successfully completed and approved by the network, it cannot be reversed or cancelled.

Still have questions? Get in touch with our Support team.