Looking to get into cryptocurrency or expand your holdings? 

Freewallet offers a convenient way to purchase crypto using your card, powered by MoonPay or Simplex. Once the transaction is complete, the acquired crypto tokens will seamlessly integrate into your Freewallet balance.

MoonPay provides access to a wide range of 40 cryptocurrencies, while Simplex supports the purchase of 26 different assets.

You have the flexibility to buy cryptocurrencies via the mobile app or the web version of Freewallet. 

Before Making a Transaction

To ensure a smooth transaction process, it’s important to take a few preparatory steps.

1. Firstly, it’s crucial to verify the compatibility of Freewallet’s supported payment methods in your country. If you’re uncertain about this, don’t hesitate to reach out to our support team at [email protected] for assistance.

2. Prepare to undergo a KYC (Know Your Customer) procedure, which is mandatory for first-time buyers. This involves providing a photo of your ID, passport, or driver’s license, along with a selfie holding the document. Additionally, you will be asked to provide your phone number and email. Notably, users making purchases under $150 are exempt from the KYC process.

3. Keep in mind that there is a 7% transaction fee, with a minimum fee of $10.

4. Furthermore, there are certain limitations to consider. The minimum purchase amount is $50 or 50 EUR, and the maximum per transaction is $20,000 or 18,000 EUR. Additionally, the monthly limit stands at $50,000 or 45,000 EUR.

Buying Crypto via the Freewallet Web App

To purchase crypto with your credit card on Freewallet, simply navigate to the “Buy With a Card” section. If you are using the web version, you will find the “Buy With a Card” tab located in the middle of the homepage (Dashboard).

In the “Buy With a Card” section, you’ll need to select a payment operator – either MoonPay or Simplex.

MoonPay offers a diverse range of cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Cardano (ADA), XRP (XRP), Dogecoin (DOGE), Polkadot (DOT), and over 30 more cryptocurrencies.

Simplex, while offering a smaller selection, includes several popular cryptocurrencies such as Bitcoin (BTC), Ether (ETH), Tether (USDT), BinanceCoin (BNB), Binance USD (BUSD), EOS (EOS), Shiba Inu (SHIB), and others.

You can easily switch between MoonPay and Simplex by interacting with the round icons displaying the payment operators’ logos, enabling you to view the supported cryptocurrencies.

Once you’ve selected the currency, you’ll need to specify the amount you intend to spend on the crypto.

After specifying the amount, clicking on the Buy button is the next step. A popup window will then notify you that you are being redirected to the partner’s website to complete the payment. At this stage, you will be required to provide the payment operator with authentic personal data and contact information. The amount you are about to spend and the fee size will also be displayed.

Buying Crypto via the Freewallet Mobile App

For users of the mobile app, simply click on the Buy button located in the upper-right corner of the homepage.

Within the app, you can select between Simplex and MoonPay on the same page where you choose the currency and set the desired amount.

Having chosen the payment operator, selected the required crypto, and specified the amount, clicking on Buy will continue the process.

After the Transaction

Once a transaction is initiated, it enters a “pending” status until the payment is completed or cancelled. Processing a transaction can take up to 24 hours, or in exceptional cases, up to 48 hours. You can monitor the current status of such transactions by checking the History tab, where crypto purchases are listed as “pay ins” (“via credit card”).

In the event of a cancelled transaction, you can attempt the process once more or contact the support team for assistance in identifying the reason. If the status reads “complete,” verify your balance, as the tokens should already be reflected there.

Why Choose Freewallet?

Freewallet offers an intuitive on-ramp service that enables the purchase of crypto from a broad selection of over 40 cryptocurrencies in just a few clicks. Even if it’s your first sizable purchase, which requires a KYC test, the process is simpler than registering on an exchange or buying crypto via a P2P platform. Additionally, Freewallet provides a secure platform for storing the crypto you purchase. Furthermore, as a multi-functional platform, Freewallet allows you to perform various actions with the newly acquired tokens. The Freewallet apps are continuously evolving, and staying with us ensures you keep up with the times.