We’re experiencing some issues with accessing our Facebook page at the moment.
Consequently, we don’t recommend you send any information regarding your requests using DM or comments there, as we will not be able to see them.
If you have any questions or unresolved issues, please submit a ticket via the Support Portal on the website.
We would also like to kindly remind you that we would never ask you to share your personal information with us (logins/passwords/2fa codes) via social media, so please stay safe online!
Feel free to check out our article “How can I enhance my account security?”
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