Back to top

TRON mainnet migration

As the TRX holders around the world are getting ready for the mainnet launch, we’ve prepared something special for our users!

2-Factor Authentication FAQ

With the amount of personal data that we store online, additional security measures such as 2 factor authentication are, in fact, not longer optional, but mandatory. However, additional security requires additional precautions in case something goes wrong, and it fully applies to 2FA. What if you lose your phone? What if you lose access to your email account?

Status page explained

Whenever your transactions fall through, there could be several reasons for it. One of them is the blockchain or app downtime.

Freewallet introduces paid refunds

From July 2018, Freewallet is going to launch paid refunds. It means that if your funds get stuck on the blockchain and if it is technically possible, we can provide a refund.

Meet the Freewallet May update

This May, we’ve implemented a bunch of cool new features to enhance the security and usability of our wallets.
Check out the most prominent ones.

Hosted wallet explained

Acquiring cryptocurrency prompts the question of how you will handle your coins. There are several types of wallets, and each one has its pros and cons. In this overview, we’re covering the features of a hosted wallet as one of the ways to store your coins.

Security best practices from Freewallet Support team

When it comes to online security, people often get careless as they don’t realize the direct consequences. To help you stay safe while working with your crypto coins, we made a list of basic security rules, based on the most common support request cases. They are not ground-breaking, but will help you refresh your memory of what is and isn’t safe to do online.

On June 1st, EOS tokens will be frozen

On June 1st, 2018, the company behind EOS, will distribute the last block of EOS tokens. On that day at 22:59:59 UTC, all EOS Tokens will become fixed (ie. frozen) and will be non-transferrable on the Ethereum blockchain. Before that happens, you can either exchange your EOS Tokens for another cryptocurrency or wait until a new blockchain is created.

Keeping Your Funds Safe with Freewallet

On Freewallet we apply extreme security measures to keep your funds safe. However, we strongly recommend enabling additional security features on the user side to eliminate any chance of unauthorized access to your wallet and potential losses.

Meet Freewallet March update

We are constantly working on making Freewallet more friendly and secure. Meet our cool new features below.

1 27 28 29 30
Our authors
Head of Public Relations at

Our authors
Head of Public Relations at